Request to Cancel the Service
If you have already completed an online contract with us and wish to cancel the service please enter the exact email address that you used on this form into the field below. If your passport has not been paid for as yet OR you are cancelling an appointment which is more than 2 days away you will receive a refund on the funds you paid us. If you are cancelling within 2 days of the appointment date then HM Passport Office will charge a £30 fee which we will need to deduct from the refund we make to you.